INFORMATION / MILLION AUTO
Privacy Policy
Website information • Last updated 5 October 2026
About this notice
This notice describes the website’s handling of personal information. Million Auto can be contacted at service@millionauto.co.za. Business record handling details marked below require confirmation before launch.
Information you provide
The enquiry form asks for your name, telephone number, optional email and company, vehicle details, optional mileage, service choice and message. Entries are used in your browser to prepare a WhatsApp message. The website does not submit or store those entries in a website database. Your enquiry is transmitted only when you choose to send it in WhatsApp, or contact us independently by email.
Why information is used
Information sent to Million Auto is intended for responding to your enquiry and discussing vehicle service, maintenance or repair arrangements. Please do not include identity documents, payment information or unnecessary sensitive details in the website form.
Website storage and logs
The site stores your consent choices in local storage on your device. Hosting providers may process technical logs such as IP address, request time and requested page. No analytics, marketing tags or embedded social feeds are installed in this release.
Third party services
WhatsApp, Facebook and your email provider process information according to their own policies when you use those services. External links do not load those services before you click them. Your enquiry may be processed outside South Africa by third party service providers.
Retention, sharing and security
Before launch, Million Auto must confirm its enquiry retention periods, hosting log retention, personnel and providers who can access records, and operational security measures. This website does not promise a specific retention period or claim that no information is ever shared.
Your requests
You may contact service@millionauto.co.za to request access to, correction of or deletion of your personal information, or to raise an objection or privacy concern, subject to applicable legal requirements. Identity verification may be necessary. You may also approach the Information Regulator through its official website.
Business confirmation before launch
Confirm the physical address, Information Officer details, retention schedule, recipients, cross border processing and actual business information handling. Update this notice to match confirmed practices.
Official guidance: Information Regulator: PAIA guidance · Privacy complaints information.
Google Maps
The Contact page includes a Google map that loads automatically as you approach the map section. This connects your browser to Google and may share your IP address, browser details and map interactions with Google. The directions link also opens Google Maps. Google’s privacy and cookie practices apply to its service.
Workshop bookings and records
Million Auto staff capture bookings after customers contact the workshop. These records are stored on the website server and include customer contact details, vehicle, registration, preferred date and the work requested. Authorised workshop administrators use these details to manage visits and job cards. Job cards may include diagnostics, repair work, parts, labour, approval details and workshop notes. Contact service@millionauto.co.za for access, correction or deletion requests. The business must confirm its record retention schedule and hosting arrangements before launch.
The staff booking and administrator pages use a necessary session cookie for secure form submissions and sign in. Limited hashed network identifiers are stored temporarily to reduce repeated submissions and login attempts. Staff contact customers directly to confirm appointments. The system does not send automatic email notifications.